You can’t just choose the good bits

During the festive season I have mixed emotions. On the plus side, there’s the excitement and pleasure of family get-togethers and the happy times they bring. The negative side is trying to avoid the Christmas shopping crowds, corny canned music and over-hyped Christmas deals. And please don’t get me started on the ‘friends and family’ bulletins that some people insist on sending, telling you how wonderful their year/vacation/kids are or have been!

Putting the Grinch aside and focusing on the cheerful is my way forward.

But it’s important to understand that good things are often accompanied by things that are not so good, or even downright bad. This is true in business as well.

Having a leadership position allows you to enjoy many benefits – and I’m not talking about financial reward. These include opportunities to make a difference and help the team who work with you. There can be opportunities to hire or promote deserving individuals. You often get to travel, meet customers and suppliers, and attend events and conferences.

Those benefits are counterbalanced by the less pleasant aspects and responsibilities of leadership. If you’re responsible for hiring people, you’re also responsible for making sure they are performing to the required standard and, if necessary, firing those who don’t make the grade.

You may have opportunities to meet and greet customers, but you’re also responsible for managing those relationships when customers are less happy with you!

My method for dealing with the Christmas negatives – ignoring them and focusing on the good stuff – won’t wash in business. When you’re in business, you need to be able to take the good with the bad, deal with the unpleasant as well as the pleasant, and accept responsibility as well as authority.

You can’t just choose the good bits.

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